Genpact Is Hiring Process Associate (Non Voice)

Genpact Is Hiring Process Associate (Non Voice)

About Genpact:

Genpact is a global professional services firm that makes business transformation real. Led by our purpose — the relentless pursuit of a world that works better for people — we drive digital-led innovation and digitally-enabled intelligent operations for our clients. Guided by our experience reinventing and running thousands of processes for hundreds of clients, many of the Global Fortune 500 companies, we drive real-world transformation at scale. We think with design, dream in digital, and solve problems with data and analytics.

Hiring Details:

Company Name: Genpact India
Job Role: Process Associate
Job ID: 821824
Experience: Fresher
Salary: Best in Industry
Location: Hyderabad, India

Job Details:

Responsibilities:

  • Provide resolution to maintain standards of quality
  • Recognize trends and patterns and raise issues timely
  • Provide insights to help improve the support to the users
  • Maintain a thorough understanding of process and policies
  • Provide excellent customer service to our customers

Qualifications we seek in you:

Minimum qualifications

  • Any Graduate (PG an added advantage)
  • Freshers are eligible
  • Fluent in English

Preferred qualifications

  • Effective probing skills and analyzing / understanding skills
  • Problem solving skills with customer centric approach
  • Must be able to work on a flexible schedule (including weekend shift work)

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