About Genpact:
Genpact is a global professional services firm that makes business transformation real. Led by our purpose — the relentless pursuit of a world that works better for people — we drive digital-led innovation and digitally-enabled intelligent operations for our clients. Guided by our experience reinventing and running thousands of processes for hundreds of clients, many of the Global Fortune 500 companies, we drive real-world transformation at scale. We think with design, dream in digital, and solve problems with data and analytics.
Hiring Details:
| Company Name: | Genpact India |
| Job Role: | Process Associate |
| Job ID: | 821824 |
| Experience: | Fresher |
| Salary: | Best in Industry |
| Location: | Hyderabad, India |
Job Details:
Responsibilities:
- Provide resolution to maintain standards of quality
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
Qualifications we seek in you:
Minimum qualifications
- Any Graduate (PG an added advantage)
- Freshers are eligible
- Fluent in English
Preferred qualifications
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
